Effective Date: 12 July 2025
At Nool Books, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. By using Nool Books, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
- Name
- Email address
- Campus/university affiliation
- Profile photo (optional)
b. Usage Information
- App interactions and browsing history
- Listings viewed or created
- Messages exchanged with other users
- Time and location of book exchange (as agreed between users)
c. Device Information
- Device type, operating system, and version
- IP address and general location data (for campus-based book discovery)
2. How We Use Your Information
We use the collected information to:
- Facilitate communication between buyers and sellers
- Help users discover books listed on their campus
- Provide customer support and respond to inquiries
- Improve app performance and user experience
- Prevent fraud and ensure platform security
3. Messaging and Communication
All buyer-seller communication happens within the app. This ensures:
- Your personal contact details are not shared
- You can coordinate pickup date, time, and location securely
- Conversations are moderated to prevent abuse or misuse
4. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share limited data only when:
- Required by law or legal process
- Needed to protect our rights or prevent fraud
- Essential for service providers who assist in running our app (under confidentiality agreements)
5. Data Security
We implement appropriate security measures to protect your data, including:
- End-to-end encryption of in-app messages
- Secure storage of personal data
- Regular audits and vulnerability assessments
However, please note that no method of transmission over the internet or mobile device is 100% secure.
6. Your Choices and Rights
You can:
- Update or delete your profile information
- Deactivate your account at any time
- Contact us to request access to your data
To make a request, email us at help@thenool.com.
7. Children's Privacy
Nool Books is intended for use by individuals aged 16 and older. We do not knowingly collect personal data from children under 16.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via app notifications or email.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: